cloud-pro-us - Notice history

All systems operational

Platform - Operational

100% - uptime
Jul 2025 · 99.83%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

IMAP - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

POP3 - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

SMTP - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

HTTP - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

PROVISIONING - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

Deployment Window for OX App Suite v8.41
  • Completed
    September 09, 2025 at 8:00 AM
    Completed
    September 09, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    September 09, 2025 at 6:00 AM
    In progress
    September 09, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    September 09, 2025 at 6:00 AM
    Planned
    September 09, 2025 at 6:00 AM

    This OX Cloud platform update includes the following main feature:

    - This update introduces our brand-new Signature Designer, making it easier than ever to create professional-looking email signatures without any design skills.

    - We've also added support for the Greek language, refreshed translations, and introduced a handy feature toggle for Mail Statistics.

    - A range of fixes enhance everyday use - from clearer timezone naming in the calendar to improved accessibility in mail composition and a smoother experience on iPad. All of this comes together to make things easier and more efficient.

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.41/

    Expected Impact

    - No user impact is expected

Aug 2025

Deployment Window for OX App Suite v8.40
  • Completed
    August 12, 2025 at 8:00 AM
    Completed
    August 12, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    August 12, 2025 at 6:00 AM
    In progress
    August 12, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 6:00 AM
    Planned
    August 12, 2025 at 6:00 AM

    This OX Cloud platform update includes the following main features:

    - Introducing our new sidebar panel, designed to enhance productivity by providing easy access to calendar appointments, tasks, and release updates – all from the convenience of the far-right side of your screen. Users can now easily open their calendar, to-dos, and more using the new sidebar without having to leave their current app, allowing them to remain focused while reading or writing emails. The dynamic calendar sidebar delivers intuitive day and agenda views, enabling users to efficiently track tasks based on priority, and stay informed with real-time updates on the latest platform enhancements.

    - Other enhancements include more intuitive spam icons in Mail, numerous bug fixes to improve usability across the board – such as better alignment in calendar views when using multiple time zones, consistent focus indicators for keyboard navigation, restored secondary toolbars on mobile and smarter display of attachment icons in mail threads.

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.40/

    Expected Impact

    - No user impact is expected

Jul 2025

202507174200643 - Service degradation on ["cloudprous-production"]
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    Update

    We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible.

  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    Identified
    The Service Degradation is confirmed and all affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
  • Investigating
    Investigating
    We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible.
Deployment Window for OX App Suite v8.39
  • Completed
    July 15, 2025 at 8:00 AM
    Completed
    July 15, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    July 15, 2025 at 6:00 AM
    In progress
    July 15, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    July 15, 2025 at 6:00 AM
    Planned
    July 15, 2025 at 6:00 AM

    This OX Cloud platform update includes the following main feature:

    - Users can now organize their inboxes more effectively on mobile, with support for inbox categories, and benefit from automatic contact cleanup via a new setting for deleting items in Trash.

    - In Mail, attachments using the XRechnung format are now detected and highlighted, and handling vCards has been improved to support adding multiple contacts.

    - Additionally, users will notice an updated compose window with undo/redo support and cleaner toolbars.

    - This release also addresses various visual and functional bugs, including fixes for incorrect all-day event timings, improved color contrast, better calendar localization, and smoother mail scheduling behavior.

    Fixes to the OX Cloud platform in this release include:
    - https://documentation.open-xchange.com/appsuite/releases/8.39/

    Expected Impact:
    - No user impact is expected

Jul 2025 to Sep 2025

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